Compare SOSAFE and USERSNAP - Jan 2024

Shlomi LaviShlomi Lavi / Jan 19, 2024

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Bottom Line: Which is Better - SOSAFE or USERSNAP?

USERSNAP is more expensive to implement (TCO) than SOSAFE, and USERSNAP is rated higher (90/100) than SOSAFE (82/100). SOSAFE offers users more features (4) than USERSNAP (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SOSAFE Vs. Usersnap

SOSAFE: SOSAFE provides wide-reaching, high-visibility tools to enhance collaboration between public institutions & neighbors looking to improve safety levels in their communities.

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Who is more expensive? SOSAFE Portal or USERSNAP?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SOSAFE Portal and USERSNAP.

SOSAFE Portal accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SOSAFE Portal is rated 4, which is lower than the average cost of Issue Management software. USERSNAP price starts at $9 per 2 users/month , When comparing USERSNAP to its competitors, the software is rated 4 - lower than the average Issue Management software cost.

Bottom line: SOSAFE Portal cost is around the same cost of USERSNAP.

Which software includes more/better features?

We've compared SOSAFE Vs. USERSNAP based on some of the most important and required Issue Management features.

SOSAFE Portal: Workflow, Collaboration, Issue Management, Task Management.

USERSNAP: We are still working to collect the list of features for USERSNAP.

Target customer size

SOSAFE Portal’s typical customers are organizations that want to improve their security awareness and incident management. The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking.



SOSAFE Portal

ITQlick rating
(5/5)

SOSAFE Portal is a task and requirements management tool that helps you build a safer workplace and track issues in real-time. It is designed for organizations that want to improve their security awareness and ...

Categories: Video Conferencing, Leave Management, Workflow Management, Issue Management.

USERSNAP

ITQlick rating
(5/5)

starts at $9 per 2 users/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Categories: Bug Tracking.

Compare specifications

Compare features

SOSAFE Portal: 4 Features

Workflow
Collaboration
Issue Management
Task Management

USERSNAP: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SOSAFE
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
10
Review
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.