Looking for simple but powerful help desk software? Something that lets you manage user tickets, organize your work, and assign tasks to your helpdesk team? Spiceworks is completely free…and you can get started...
Compare PricingCompare Spiceworks and SherpaDesk - Aug 2022
Compare Pricing
Shlomi Lavi / Aug 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Spiceworks or SherpaDesk?
SherpaDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than SherpaDesk (81/100). Spiceworks offers users more features (16) than SherpaDesk (0). There is a clear winner in this case and it is Spiceworks!
Looking for the right MRP Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Spiceworks Vs. SherpaDesk
Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software. SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
Who is more expensive? Spiceworks or SherpaDesk?
The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Spiceworks and SherpaDesk.
Spiceworks accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Spiceworks is rated 2, which is much lower than the average cost of MRP Software software. SherpaDesk price starts at $39 per agent/month , When comparing SherpaDesk to its competitors, the software is rated 4 - lower than the average MRP Software software cost.
Bottom line: SherpaDesk is more expensive than Spiceworks.
Which software includes more/better features?
We've compared Spiceworks Vs. SherpaDesk based on some of the most important and required MRP Software features.
Spiceworks: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
Target customer size
Spiceworks is best for small and medium sized business IT support teams. and SherpaDesk's target customer size include: SMBs.
SherpaDesk
ITQlick rating
(4.8/5)
starts at $39 per agent/month
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
Compare PricingCompare specifications
Spiceworks Specifications
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | MRP Software -> Spiceworks review |
| Company: | Spiceworks |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | Spiceworks review, Spiceworks pricing, Spiceworks alternatives |
SherpaDesk Specifications
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> SherpaDesk review |
| Company: | SherpaDesk |
| Pricing: | starts at $39 per agent/month |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | SherpaDesk review, SherpaDesk pricing, SherpaDesk alternatives |
Compare features
Spiceworks: 16 Features
Asset Management
Change Management
Contract Management
Customer Survey
Email Integration
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Self Service Portal
Service Level Agreements
Support Ticket Tracking
SherpaDesk: 0 Features
We are working to collect the information
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
Spiceworks
ITQlick rating
4.4/5
Score
90/100
Pricing
2/10
License pricing
Pricing not available
Functionality
26
Review
Compare
SherpaDesk
ITQlick rating
4.8/5
Score
81/100
Pricing
4/10
License pricing
$39 per agent/month
Functionality
10
Review
Compare
xTuple
ITQlick rating
4.2/5
Score
83/100
Pricing
4/10
License pricing
$175 per feature/month
Functionality
13
Review
Compare
WorkClout
ITQlick rating
4.9/5
Score
80/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Review
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Atera
ITQlick rating
4.5/5
Score
78/100
Pricing
4/10
License pricing
$79 per technician/month
Functionality
15
Review
Compare
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.