Looking for simple but powerful help desk software? Something that lets you manage user tickets, organize your work, and assign tasks to your helpdesk team? Spiceworks is completely free…and you can get started...
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Tele-Support HelpDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than Tele-Support HelpDesk (83/100). Spiceworks offers users more features (16) than Tele-Support HelpDesk (0). There is a clear winner in this case and it is Spiceworks!
Looking for the right MRP Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...
Resource Dynamics, Inc.: Resource Dynamics, Inc., has been serving its current market segment since 1992, and has been a leader in creating productivity enhancements for sales automation, contact management, customer service, and helpdesk applications. We are solely dedicated to publishing, enhancing, and supporting Tele-Support HelpDesk, our flagship product, as a power...
The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Spiceworks and Tele-Support HelpDesk.
Spiceworks accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Spiceworks is rated 2, which is much lower than the average cost of MRP Software software. Tele-Support HelpDesk price starts at $395 per license , When comparing Tele-Support HelpDesk to its competitors, the software is rated 2 - much lower than the average MRP Software software cost.
Bottom line: Spiceworks cost is around the same cost of Tele-Support HelpDesk.
We've compared Spiceworks Vs. Tele-Support HelpDesk based on some of the most important and required MRP Software features.
Spiceworks: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.
Tele-Support HelpDesk: We are still working to collect the list of features for Tele-Support HelpDesk.
Spiceworks is best for small and medium sized business IT support teams. The typical customers who benefit from this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of Help Desk Management.
Looking for simple but powerful help desk software? Something that lets you manage user tickets, organize your work, and assign tasks to your helpdesk team? Spiceworks is completely free…and you can get started...
Compare Pricingstarts at $395 per license
The Tele-Support HelpDesk is an on-premise system for Help Desk Management. The suite of services offers inquiry tracking, call forwarding, escalation and task management. It has reporting functions which helps...
Compare PricingITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | MRP Software -> Spiceworks review |
Company: | Spiceworks |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | Spiceworks review, Spiceworks pricing, Spiceworks alternatives |
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Tele-Support HelpDesk review |
Company: | Resource Dynamics, Inc. |
Pricing: | starts at $395 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Tele-Support HelpDesk review, Tele-Support HelpDesk pricing, Tele-Support HelpDesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.