Compare Starface PBX tuning and Nuance IVR - Mar 2022

Shlomi LaviShlomi Lavi / Mar 24, 2022

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Bottom Line: Which is Better - Starface PBX tuning or Nuance IVR?

Nuance IVR is more expensive to implement (TCO) than Starface PBX tuning, and Nuance IVR is rated higher (92/100) than Starface PBX tuning (75/100). Both tools offer the same amount of features.

Looking for the right Cloud PBX solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Starface Vs. Nuance

Starface: STARFACE is the future-proof, multiple awarded telephone system for small and medium-sized businesses. STARFACE as a highly flexible and versatile platform of business communication introduces with its innovative module concept powerful enterprise functionality in the SMB sector. For this STARFACE unifies telephony and other services like e-mail, f...

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Who is more expensive? Starface PBX tuning or Nuance IVR?

The real total cost of ownership (TCO) of Cloud PBX software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Starface PBX tuning and Nuance IVR.

Starface PBX tuning price starts at $49 per month , On a scale between 1 to 10 Starface PBX tuning is rated 4, which is lower than the average cost of Cloud PBX software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Starface PBX tuning is rated 4, which is lower than the average cost of Cloud PBX software.

Bottom line: Nuance IVR is more expensive than Starface PBX tuning.

Which software includes more/better features?

We've compared Starface PBX tuning Vs. Nuance IVR based on some of the most important and required Cloud PBX features.

Starface PBX tuning: Data Import/Export, Basic Reports, Online Customer Support.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

STARFACE PBX Tuning is suitable for small and medium sized businesses that are looking for a way to add more features to their existing PBX phone system. The software has mainly been designed for small and medium businesses with no restriction of industrial background.



Starface PBX tuning

ITQlick rating
(3.1/5)

starts at $49 per month

STARFACE PBX Tuning is a tuning package for phone system that can extend your current telephone system and add some powerful features like unified messaging and voicemail while protecting your investment...

Categories: Customer Relationship Management, Communications.

Nuance IVR

ITQlick rating
(3.1/5)

Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.

Categories: IVR.

Compare specifications

Compare features

Starface PBX tuning: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Nuance IVR: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Starface...
ITQlick rating
3.1/5
Score
75/100
Pricing
4.2/10
License pricing
$49 per month
Functionality
5
Compare
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
HERO Hos...
ITQlick rating
4.8/5
Score
89/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.