Compare Storm and Slack - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Storm or Slack?

Storm is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Storm (62/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Content Guru Vs. Slack

Content Guru: Content Guru ("CG") is a provider of cloud communications services. It delivers a huge variety of cutting-edge solutions through its storm® platform, the world’s largest Communications Integration™ platform. Hundreds of the largest organisations in tens of countries across the world are powered by this technology, in sectors ranging from utilitie...

Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.

Who is more expensive? Storm or Slack?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Storm and Slack.

Storm accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Storm is rated 6, which is similar to the average cost of Call Center software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Storm is more expensive than Slack.

Which software includes more/better features?

We've compared Storm Vs. Slack based on some of the most important and required Call Center features.

Storm: Call Recording, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.

Target customer size

Storm's typical customers include: Small, medium and large size businesses, and Slack's target customer size include: Small, medium and large size businesses.