Compare Sugar Sell and Call Box - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Sugar Sell or Call Box?

Call Box is more expensive to implement (TCO) than Sugar Sell, and Sugar Sell is rated higher (90/100) than Call Box (77/100). Sugar Sell offers users more features (21) than Call Box (0). There is a clear winner in this case and it is Sugar Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SugarCRM Vs. Call Box

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Who is more expensive? Sugar Sell or Call Box?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and Call Box.

Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software.

Bottom line: Call Box is more expensive than Sugar Sell.

Which software includes more/better features?

We've compared Sugar Sell Vs. Call Box based on some of the most important and required CRM features.

Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.

Call Box: We are still working to collect the list of features for Call Box.

Target customer size

Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. and Call Box's target customer size include: Start up, Small business, Medium business, Large business.