Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Sugar Sell or Salsa Labs?
Salsa Labs is more expensive to implement (TCO) than Sugar Sell, and Salsa Labs is rated with the same score (90/100) as Sugar Sell (90/100). Sugar Sell offers users more features (21) than Salsa Labs (5). There is a clear winner in this case and it is Sugar Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SugarCRM Vs. Salsa Labs Inc
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...
Who is more expensive? Sugar Sell or Salsa Labs?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and Salsa Labs.
Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. Salsa Labs accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software.
Bottom line: Sugar Sell cost is around the same cost of Salsa Labs.
Which software includes more/better features?
We've compared Sugar Sell Vs. Salsa Labs based on some of the most important and required CRM features.
Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.
Salsa Labs: Campaign Management, Email Marketing, Social Media, Email, eCommerce.
Target customer size
Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. The software is a most viable solution for small and medium businesses.