Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Sugar Sell or GoldMine?
GoldMine is more expensive to implement (TCO) than Sugar Sell, and Sugar Sell is rated higher (90/100) than GoldMine (85/100). Sugar Sell offers users more features (21) than GoldMine (5). There is a clear winner in this case and it is Sugar Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SugarCRM Vs. FrontRange
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
FrontRange: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...
Who is more expensive? Sugar Sell or GoldMine?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and GoldMine.
Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. GoldMine price starts at $65 per user/month , When comparing GoldMine to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Sugar Sell cost is around the same cost of GoldMine.
Which software includes more/better features?
We've compared Sugar Sell Vs. GoldMine based on some of the most important and required CRM features.
Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.
GoldMine: Customer Service, Dashboards, Email Marketing, Marketing Automation, Sales Automation.
Target customer size
Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. GoldMine is best for small companies to large enterprises that need to organize and simplify the management of their customer relationship, sales and marketing processes.