Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Sugar Sell or Hatchbuck?
Sugar Sell is more expensive to implement (TCO) than Hatchbuck, and Sugar Sell is rated higher (90/100) than Hatchbuck (83/100). Sugar Sell offers users more features (21) than Hatchbuck (5).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SugarCRM Vs. Hatchbuck
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex inc...
Who is more expensive? Sugar Sell or Hatchbuck?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and Hatchbuck.
Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. Hatchbuck price starts at $29 per month , When comparing Hatchbuck to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Sugar Sell is more expensive than Hatchbuck.
Which software includes more/better features?
We've compared Sugar Sell Vs. Hatchbuck based on some of the most important and required CRM features.
Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.
Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation.
Target customer size
Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. Customers of the software mainly come from small and medium businesses.