Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Sugar Sell or Onyx CRM?
Onyx CRM is more expensive to implement (TCO) than Sugar Sell, and Sugar Sell is rated higher (90/100) than Onyx CRM (78/100). Sugar Sell offers users more features (21) than Onyx CRM (0). There is a clear winner in this case and it is Sugar Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SugarCRM Vs. Aptean
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Aptean: Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific, as well as an extensive partner channel. Our customers are located across Europe, Latin America, Asia-Pacific and North America.
Who is more expensive? Sugar Sell or Onyx CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and Onyx CRM.
Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. Onyx CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software.
Bottom line: Onyx CRM is more expensive than Sugar Sell.
Which software includes more/better features?
We've compared Sugar Sell Vs. Onyx CRM based on some of the most important and required CRM features.
Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.
Onyx CRM: We are still working to collect the list of features for Onyx CRM.
Target customer size
Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. and Onyx CRM's target customer size include: Small, medium and large size businesses.