Compare Sugar Sell and PlanPlus - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Sugar Sell or PlanPlus?

PlanPlus is more expensive to implement (TCO) than Sugar Sell, and Sugar Sell is rated higher (90/100) than PlanPlus (62/100). Sugar Sell offers users more features (21) than PlanPlus (11). There is a clear winner in this case and it is Sugar Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SugarCRM Vs. PlanPlus Online

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...

PlanPlus Online: The ultimate digital Online Planner for personal leadership. Includes essential productivity features: contact management, task management, calendar, daily notes and valuable planning features to help you discover your mission, achieve your goals and lead a full, productive, and effective life.

Who is more expensive? Sugar Sell or PlanPlus?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and PlanPlus.

Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. PlanPlus price starts at $144 per year , When comparing PlanPlus to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Sugar Sell cost is around the same cost of PlanPlus.

Which software includes more/better features?

We've compared Sugar Sell Vs. PlanPlus based on some of the most important and required CRM features.

Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.

PlanPlus: Campaign Dashboard, Contact Management, Customer Service, Document Management, Email Marketing.

Target customer size

Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. PlanPlus is ideal for small companies that operate with a very fractured plan structure and need a more extensive management suite when it comes to their operations.



Sugar Sell

ITQlick rating
(4/5)

starts at $49 per user/month

SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automat...

Categories: Call Center, Complaint Management, Customer Relationship Management, Customer Service.

PlanPlus

ITQlick rating
(4.1/5)

starts at $144 per year

PlanPlus Online software is a cloud-based, online customer relationship management and personal planner engineered to serve companies of all sizes.

Categories: Document Management, CRM, Call Center, Channel Management, Complaint Management.

Compare specifications

Compare features

Sugar Sell: 21 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Marketing Automation
Remote Access
Sales Automation
Sales Forecasting
Social Media
Collaboration Center
Report Viewing

PlanPlus: 11 Features

Campaign Dashboard
Contact Management
Customer Service
Document Management
Email Marketing
Marketing Automation
Remote Access
Sales Automation
Collaboration Center
Custom Online Databases
Project Development
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Sugar Se...
ITQlick rating
4/5
Score
90/100
Pricing
4.4/10
License pricing
$49 per user/month
Functionality
61
Compare
PlanPlus
ITQlick rating
4.1/5
Score
62/100
Pricing
4.4/10
License pricing
$144 per year
Functionality
40
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.