Compare SuiteAnalytics and Zendesk Explore - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - SuiteAnalytics or Zendesk Explore?

Zendesk Explore is more expensive to implement (TCO) than SuiteAnalytics, and SuiteAnalytics is rated higher (94/100) than Zendesk Explore (85/100). Zendesk Explore offers users more features (16) than SuiteAnalytics (8).

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NetSuite Vs. BIME

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

BIME : We believe that business intelligence is mostly just too hard: too hard to use, too hard to manage, too hard to buy, and too hard to get right. So, we created Bime: an easy yet powerful service to connect to and analyze data in any organization. We are focused on delivering a simple-to-use business intelligence product based on the latest data vis...

Who is more expensive? SuiteAnalytics or BIME Analytics?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteAnalytics and BIME Analytics.

SuiteAnalytics price starts at $499 per month + $99 per user , On a scale between 1 to 10 SuiteAnalytics is rated 2, which is much lower than the average cost of Business Intelligence software. BIME Analytics price starts at $490 per month , When comparing BIME Analytics to its competitors, the software is rated 8 - higher than the average Business Intelligence software cost.

Bottom line: BIME Analytics is more expensive than SuiteAnalytics.

Which software includes more/better features?

We've compared SuiteAnalytics Vs. Zendesk Explore based on some of the most important and required Business Intelligence features.

SuiteAnalytics: Inventory Optimization, Order Entry, Purchasing, Vendor Managed Inventory, Warehouse Management, Data Import/Export, Basic Reports, Online Customer Support.

BIME Analytics: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard.

Target customer size

NetSuite Analytics is best for small to large business in the industries of retail, wholesale distribution, manufacturing, marketing, consumer products, customer service, department stores, E-Commerce, and industries in the non-profit department. Zendesk Explore has customers using its platform all across the globe: Shell, Lenovo, McAffee, Microcred, Royal Canin, Greenpeace,… to name but a few.