Shlomi Lavi /
Jan 09, 2023
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Bottom Line: Which is Better - SuiteCRM or ACT! Premium?
ACT! Premium is more expensive to implement (TCO) than SuiteCRM, and ACT! Premium is rated higher (88/100) than SuiteCRM (81/100). ACT! Premium offers users more features (4) than SuiteCRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SalesAgility Vs. Sage
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally.
SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...
Who is more expensive? SuiteCRM or ACT! Premium?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteCRM and ACT! Premium.
SuiteCRM price starts at $1,500 per license , On a scale between 1 to 10 SuiteCRM is rated 2, which is much lower than the average cost of CRM software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SuiteCRM cost is around the same cost of ACT! Premium.
Which software includes more/better features?
We've compared SuiteCRM Vs. ACT! Premium based on some of the most important and required CRM features.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.