Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SuiteCRM or Bitrix24?
Bitrix24 is more expensive to implement (TCO) than SuiteCRM, and Bitrix24 is rated higher (90/100) than SuiteCRM (81/100). Bitrix24 offers users more features (10) than SuiteCRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SalesAgility Vs. Bitrix, Inc.
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally.
SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...
Who is more expensive? SuiteCRM or Bitrix24?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteCRM and Bitrix24.
SuiteCRM price starts at $1,500 per license , On a scale between 1 to 10 SuiteCRM is rated 2, which is much lower than the average cost of CRM software. Bitrix24 price starts at $61 per month , When comparing Bitrix24 to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Bitrix24 is more expensive than SuiteCRM.
Which software includes more/better features?
We've compared SuiteCRM Vs. Bitrix24 based on some of the most important and required CRM features.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control.
Target customer size
SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together.