Compare SuiteCRM and FuseDesk - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - SuiteCRM or FuseDesk?

FuseDesk is more expensive to implement (TCO) than SuiteCRM, and FuseDesk is rated higher (91/100) than SuiteCRM (81/100). FuseDesk offers users more features (6) than SuiteCRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SalesAgility Vs. Asandia Corp

SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally. SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...

Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...

Who is more expensive? SuiteCRM or FuseDesk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteCRM and FuseDesk.

SuiteCRM price starts at $1,500 per license , On a scale between 1 to 10 SuiteCRM is rated 2, which is much lower than the average cost of CRM software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: FuseDesk is more expensive than SuiteCRM.

Which software includes more/better features?

We've compared SuiteCRM Vs. FuseDesk based on some of the most important and required CRM features.

SuiteCRM: We are still working to collect the list of features for SuiteCRM.

FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.

Target customer size

SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. and FuseDesk's target customer size include: Start up, Small business, Medium business.