Compare SureDone and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - SureDone or Zoho CRM?

SureDone is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than SureDone (83/100). Zoho CRM offers users more features (16) than SureDone (5). There is a clear winner in this case and it is Zoho CRM!

Looking for the right eCommerce solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SureDone Vs. Zoho

SureDone: SureDone allows eCommerce retailers to effortlessly sell products, manage inventory, fulfill orders, process shipping, and optimize pricing across multiple channels and marketplaces. We offer an all-in-one e-Commerce platform optimized for growing sellers to increase revenue with a system designed to handle and achieve scale.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? SureDone or Zoho CRM?

The real total cost of ownership (TCO) of eCommerce software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SureDone and Zoho CRM.

SureDone price starts at $500 per month , On a scale between 1 to 10 SureDone is rated 2, which is much lower than the average cost of eCommerce software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average eCommerce software cost.

Bottom line: SureDone cost is around the same cost of Zoho CRM.

Which software includes more/better features?

We've compared SureDone Vs. Zoho CRM based on some of the most important and required eCommerce features.

SureDone: PO: Purchase orders, Order Fulfillment, Order Processing, Inventory Optimization, Inventory Management.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Customers of the software mainly include small and medium businesses with backgrounds in diverse industries. Zoho CRM is focused on startup to medium firms in different markets.



SureDone

ITQlick rating
(5/5)

starts at $500 per month

SureDone is a multi-channel e-commerce solution for small and medium businesses. It also offers such capabilities as inventory management, bulk order processing, integrations, and others. The software w...

Categories: Distribution Order Management, FS Work Order Management, Inventory Management, Inventory Optimization.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

SureDone: 5 Features

PO: Purchase orders
Order Fulfillment
Order Processing
Inventory Optimization
Inventory Management

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SureDone
ITQlick rating
5/5
Score
83/100
Pricing
3.4/10
License pricing
$500 per month
Functionality
15
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Shopify
ITQlick rating
4.5/5
Score
94/100
Pricing
6/10
License pricing
$29 per month
Functionality
20
AmeriCommerce
ITQlick rating
4.4/5
Score
90/100
Pricing
4.4/10
License pricing
$49 per month
Functionality
3
Fleapay
ITQlick rating
3.5/5
Score
90/100
Pricing
6.6/10
License pricing
$9.95 per user/month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.