Compare switchvox and SwyxWare - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - switchvox or SwyxWare?

switchvox is more expensive to implement (TCO) than SwyxWare, and SwyxWare is rated higher (84/100) than switchvox (77/100). switchvox offers users more features (9) than SwyxWare (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asterisk Vs. Swyx

Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Who is more expensive? switchvox or SwyxWare?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for switchvox and SwyxWare.

switchvox price starts at $90 per user/month , On a scale between 1 to 10 switchvox is rated 2, which is much lower than the average cost of VoIP software. SwyxWare price starts at $49 per month , When comparing SwyxWare to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: switchvox cost is around the same cost of SwyxWare.

Which software includes more/better features?

We've compared switchvox Vs. SwyxWare based on some of the most important and required VoIP features.

switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording, Call Center, Contact Management, VoIP.

SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Target customer size

switchvox's typical customers include: Small, medium and large size businesses, and SwyxWare's target customer size include: Small, medium and large size businesses.



switchvox

ITQlick rating
(4.1/5)

starts at $90 per user/month

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since commun...

Categories: VoIP, Business Phone Systems, Call Recording, Cloud PBX.

SwyxWare

ITQlick rating
(4/5)

starts at $49 per month

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations.

Categories: Communications, Business Phone Systems, Cloud PBX, IVR, PBX Phone Systems.

Compare specifications

Compare features

switchvox: 9 Features

Data Import/Export
Basic Reports
Online Customer Support
Blended Call Center
Call Recording
Call Center
Contact Management
VoIP
IVR

SwyxWare: 5 Features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
switchvox
ITQlick rating
4.1/5
Score
77/100
Pricing
3.4/10
License pricing
$90 per user/month
Functionality
20
Compare
SwyxWare
ITQlick rating
4/5
Score
84/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.