Compare switchvox and Zoom - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - switchvox or Zoom?

switchvox is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than switchvox (77/100). switchvox offers users more features (9) than Zoom (8).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asterisk Vs. Zoom Video Communications

Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? switchvox or Zoom?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for switchvox and Zoom.

switchvox price starts at $90 per user/month , On a scale between 1 to 10 switchvox is rated 2, which is much lower than the average cost of VoIP software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: switchvox cost is around the same cost of Zoom.

Which software includes more/better features?

We've compared switchvox Vs. Zoom based on some of the most important and required VoIP features.

switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording, Call Center, Contact Management, VoIP.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

switchvox's typical customers include: Small, medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.