Compare SwyxWare and Dialpad - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - SwyxWare or Dialpad?

Dialpad is more expensive to implement (TCO) than SwyxWare, and Dialpad is rated with the same score (84/100) as SwyxWare (84/100). Both tools offer the same amount of features.

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Swyx Vs. Dialpad

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Who is more expensive? SwyxWare or Dialpad?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SwyxWare and Dialpad.

SwyxWare price starts at $49 per month , On a scale between 1 to 10 SwyxWare is rated 2, which is much lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: SwyxWare cost is around the same cost of Dialpad.

Which software includes more/better features?

We've compared SwyxWare Vs. Dialpad based on some of the most important and required VoIP features.

SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Target customer size

SwyxWare's typical customers include: Small, medium and large size businesses, and Dialpad's target customer size include: Small, medium and large size businesses.