Compare SwyxWare and ShoreTel - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - SwyxWare or ShoreTel?

ShoreTel is more expensive to implement (TCO) than SwyxWare, and ShoreTel is rated higher (92/100) than SwyxWare (84/100). SwyxWare offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Swyx Vs. ShoreTel, Inc.

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? SwyxWare or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SwyxWare and ShoreTel.

SwyxWare price starts at $49 per month , On a scale between 1 to 10 SwyxWare is rated 2, which is much lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than SwyxWare.

Which software includes more/better features?

We've compared SwyxWare Vs. ShoreTel based on some of the most important and required VoIP features.

SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

SwyxWare's typical customers include: Small, medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.

SwyxWare

ITQlick rating
(4/5)

starts at $49 per month

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations.

Categories: Communications, Business Phone Systems, Cloud PBX, IVR.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

Compare features

SwyxWare: 5 Features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SwyxWare
ITQlick rating
4/5
Score
84/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
15
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.