Shlomi Lavi /
Nov 06, 2022
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Bottom Line: Which is Better - Symantec Altiris or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than Symantec Altiris, and Symantec Altiris is rated higher (91/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Symantec Altiris (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Symantec Vs. Samanage
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Symantec Altiris or Samanage Asset Management?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Symantec Altiris and Samanage Asset Management.
Symantec Altiris price starts at $12,975 per license , On a scale between 1 to 10 Symantec Altiris Deployment Solution is rated 2, which is much lower than the average cost of IT Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Samanage Asset Management is more expensive than Symantec Altiris.
Which software includes more/better features?
We've compared Symantec Altiris Vs. SolarWinds Service Desk based on some of the most important and required IT Management features.
Symantec Altiris: Data Import/Export, Basic Reports, Online Customer Support.
Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Main intended customers of the software are small and medium business. SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.