Shlomi Lavi / Mar 14, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than Symantec Altiris, and Symantec Altiris is rated higher (91/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Symantec Altiris (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Symantec Altiris and ServiceDesk Plus Standard Edit.
Symantec Altiris price starts at $12,975 per license , On a scale between 1 to 10 Symantec Altiris Deployment Solution is rated 2, which is much lower than the average cost of IT Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than Symantec Altiris.
We've compared Symantec Altiris Vs. ServiceDesk Plus Standard Edit based on some of the most important and required IT Management features.
Symantec Altiris: Data Import/Export, Basic Reports, Online Customer Support.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Main intended customers of the software are small and medium business. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.
starts at $12,975 per license
Symantec Altiris Deployment Solution is systems management and configuration software for small and medium businesses. It offers assistance for technical issues of the networks such as configuration and optimiz...
Compare Pricingstarts at $495 per year
ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...
Compare Pricing| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | IT Management -> Symantec Altiris review |
| Company: | Symantec |
| Pricing: | starts at $12,975 per license |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Symantec Altiris review, Symantec Altiris pricing, Symantec Altiris alternatives |
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | IT Management -> ServiceDesk Plus Standard Edit review |
| Company: | ManageEngine |
| Pricing: | starts at $495 per year |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ServiceDesk Plus Standard Edit review, ServiceDesk Plus Standard Edit pricing, ServiceDesk Plus Standard Edit alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.