Synchrony is a customer relationship management solution for businesses of all sizes. It offers such capabilities as contact management, content management, activity management, and others. The software was des...
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Synchrony is more expensive to implement (TCO) than 3CLogic Cloud Contact Center, and 3CLogic Cloud Contact Center is rated higher (84/100) than Synchrony (83/100). 3CLogic Cloud Contact Center offers users more features (5) than Synchrony (2). There is a clear winner in this case and it is 3CLogic Cloud Contact Center!
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cincom Systems: Cincom was the only company that was prepared to adapt its product to all of the environments we needed."For more than 44 years, Cincom Systems has provided software to simplify and improve business operations and customer communications. Cincom problem-solving software, services and people have helped thousands of companies all over the world g...
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Synchrony and 3CLogic Cloud Contact Center.
Synchrony accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Synchrony is rated 8, which is higher than the average cost of Contact Management software. 3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Synchrony is rated 8, which is higher than the average cost of Contact Management software.
Bottom line: Synchrony is more expensive than 3CLogic Cloud Contact Center.
We've compared Synchrony Vs. 3CLogic Cloud Contact Center based on some of the most important and required Contact Management features.
Synchrony: Customer Database, Call Center.
3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.
The software is a useful solution for businesses of all sizes and a wide range of types. 3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities.
Synchrony is a customer relationship management solution for businesses of all sizes. It offers such capabilities as contact management, content management, activity management, and others. The software was des...
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3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Contact Management -> Synchrony review |
Company: | Cincom Systems |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Synchrony review, Synchrony pricing, Synchrony alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Contact Management -> 3CLogic Cloud Contact Center review |
Company: | 3CLogic |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | 3CLogic Cloud Contact Center review, 3CLogic Cloud Contact Center pricing, 3CLogic Cloud Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.