Compare Synchrony and BIGContacts - Mar 2024

Shlomi LaviShlomi Lavi / Mar 17, 2024

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Bottom Line: Which is Better - Synchrony or BIGContacts?

Synchrony is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than Synchrony (83/100). BIGContacts offers users more features (3) than Synchrony (2). There is a clear winner in this case and it is BIGContacts!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cincom Systems Vs. BigContacts

Cincom Systems: Cincom was the only company that was prepared to adapt its product to all of the environments we needed."For more than 44 years, Cincom Systems has provided software to simplify and improve business operations and customer communications. Cincom problem-solving software, services and people have helped thousands of companies all over the world g...

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

Who is more expensive? Synchrony or BigContacts?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Synchrony and BigContacts.

Synchrony accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Synchrony is rated 8, which is higher than the average cost of Contact Management software. BigContacts price starts at $9.99 per user/month , When comparing BigContacts to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: Synchrony is more expensive than BigContacts.

Which software includes more/better features?

We've compared Synchrony Vs. BIGContacts based on some of the most important and required Contact Management features.

Synchrony: Customer Database, Call Center.

BigContacts: Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. Customers of the software chiefly include small and medium businesses hailing from a wide range of industries.



Synchrony

ITQlick rating
(4.5/5)

Synchrony is a customer relationship management solution for businesses of all sizes. It offers such capabilities as contact management, content management, activity management, and others. The software was des...

Categories: Call Monitoring, Content Management, CRM, Call Center.

BIGContacts

ITQlick rating
(4.3/5)

starts at $9.99 per user/month

BigContacts is a customer relationship management solution for small and medium businesses. It offers marketing and sales automation along with collaboration and analytical capabilities. The software was...

Categories: CRM, Complaint Management, Customer Loyalty, Lead Generation, Mac CRM.

Compare specifications

Compare features

Synchrony: 2 Features

Customer Database
Call Center

BigContacts: 3 Features

Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Synchrony
ITQlick rating
4.5/5
Score
83/100
Pricing
8/10
License pricing
Pricing not available
Functionality
14
Compare
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.