Compare SysAid and Lessons - May 2022
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Bottom Line: Which is Better - SysAid or Lessons?
SysAid is more expensive to implement (TCO) than Lessons, and Lessons is rated higher (84/100) than SysAid (79/100). SysAid offers users more features (9) than Lessons (5).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SysAid Technologies Ltd. Vs. Secutor Solutions LLC
SysAid Technologies Ltd.: SysAid Technologies, formerly Ilient, is a leading global provider of IT Service Management (ITSM) software. nnSysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid is ideal for organizations who want to manage, monitor, and track all their IT...
Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.
Who is more expensive? SysAid or Lessons Learned Database?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SysAid and Lessons Learned Database.
SysAid price starts at $1,211 per year , On a scale between 1 to 10 SysAid is rated 6, which is similar to the average cost of Help Desk software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SysAid is more expensive than Lessons Learned Database.
Which software includes more/better features?
We've compared SysAid Vs. Lessons based on some of the most important and required Help Desk features.
SysAid: Asset Management, Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Remote Control Access, Reporting, Scheduling.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.
Target customer size
SysAid was originally intended for IT practitioners. The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.
Lessons Learned Database
starts at $8 per user/month
Lessons Learned Database is a Help Desk software created for small companies. Its key features include data management, collaboration tools, event management, lesson categorizing, forms management, training ma...
Compare PricingCompare specifications
SysAid Specifications
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> SysAid review |
Company: | SysAid Technologies Ltd. |
Pricing: | starts at $1,211 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | SysAid review, SysAid pricing, SysAid alternatives |
Lessons Learned Database Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Knowledge Management -> Lessons Learned Database review |
Company: | Secutor Solutions LLC |
Pricing: | starts at $8 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Lessons Learned Database review, Lessons Learned Database pricing, Lessons Learned Database alternatives |
Compare features
SysAid: 9 Features
Lessons Learned Database: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.