Shlomi Lavi /
May 15, 2022
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Bottom Line: Which is Better - Talkdesk or Call Box?
Call Box is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than Call Box (77/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Call Box
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
Who is more expensive? Talkdesk or Call Box?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Call Box.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Call Box is more expensive than Talkdesk.
Which software includes more/better features?
We've compared Talkdesk Vs. Call Box based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Call Box: We are still working to collect the list of features for Call Box.
Target customer size
Talkdesk's typical customers include: SMBs, and Call Box's target customer size include: Start up, Small business, Medium business, Large business.