Shlomi Lavi /
Dec 17, 2022
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Bottom Line: Which is Better - Talkdesk or C2Perform?
Talkdesk is more expensive to implement (TCO) than C2Perform, and Talkdesk is rated higher (88/100) than C2Perform (83/100). C2Perform offers users more features (5) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. EducationFolder
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...
Who is more expensive? Talkdesk or EducationFolder?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and EducationFolder.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. EducationFolder price starts at $15 per license/month , When comparing EducationFolder to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than EducationFolder.
Which software includes more/better features?
We've compared Talkdesk Vs. C2Perform based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
EducationFolder: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
Talkdesk's typical customers include: SMBs, and EducationFolder's target customer size include: Medium and large size businesses.