Shlomi Lavi /
Mar 02, 2023
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Bottom Line: Which is Better - Talkdesk or Flowroute?
Flowroute is more expensive to implement (TCO) than Talkdesk, and Flowroute is rated higher (91/100) than Talkdesk (88/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Flowroute Inc.
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Flowroute Inc.: Flowroute is the leading provider of communication services for cloud-based companies. Flowroute gives developers and enterprises carrier-quality services with unprecedented performance, transparency and control to add voice and messaging capabilities into their apps and services to create unique user experiences. Flowroute is privately held and he...
Who is more expensive? Talkdesk or Flowroute?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Flowroute.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Flowroute accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Talkdesk cost is around the same cost of Flowroute.
Which software includes more/better features?
We've compared Talkdesk Vs. Flowroute based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Flowroute: We are still working to collect the list of features for Flowroute.
Target customer size
Talkdesk's typical customers include: SMBs,
Flowroute SMS Marketing Software serves a wide range of industries and businesses of all sizes.