Shlomi Lavi / May 15, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Talkdesk is more expensive to implement (TCO) than Line2, and Talkdesk is rated higher (88/100) than Line2 (75/100). Line2 offers users more features (5) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Line2: We believe that your phone service shouldn't be tied to a single phone. That you should be able to use any of your devices to talk and text wherever you are. Just like you can to email, tweet, post, or pin. Line2 is a cloud phone service that adds a second line to your mobile phones, tablets and computers with the simplicity of an app. For indi...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Line2.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Line2 price starts at $16 per month , When comparing Line2 to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than Line2.
We've compared Talkdesk Vs. Line2 based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Line2: Mobile Access, Call Center, VoIP, Customized Call Routing, IVR.
Talkdesk's typical customers include: SMBs, The software is a useful solution for small and medium businesses, including new startups.
starts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare Pricing| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Talkdesk review |
| Company: | Talkdesk |
| Pricing: | starts at $75 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
| ITQlick Score: | 75/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | VoIP -> Line2 review |
| Company: | Line2 |
| Pricing: | starts at $16 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Line2 review, Line2 pricing, Line2 alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.