Shlomi Lavi /
Jun 14, 2022
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Bottom Line: Which is Better - Talkdesk or Noda Contact Center?
Talkdesk is more expensive to implement (TCO) than Noda Contact Center, and Talkdesk is rated higher (88/100) than Noda Contact Center (84/100). Noda Contact Center offers users more features (6) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Noda Interaction Platforms
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
Who is more expensive? Talkdesk or Noda Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Noda Contact Center.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than Noda Contact Center.
Which software includes more/better features?
We've compared Talkdesk Vs. Noda Contact Center based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.
Target customer size
Talkdesk's typical customers include: SMBs, and Noda Contact Center's target customer size include: Medium and large size businesses.