Shlomi Lavi /
May 15, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Talkdesk or RingCentral Phone?
RingCentral Phone is more expensive to implement (TCO) than Talkdesk, and RingCentral Phone is rated higher (93/100) than Talkdesk (88/100). RingCentral Phone offers users more features (15) than Talkdesk (0). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. RingCentral
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? Talkdesk or RingCentral Phone?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and RingCentral Phone.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Talkdesk cost is around the same cost of RingCentral Phone.
Which software includes more/better features?
We've compared Talkdesk Vs. RingCentral Phone based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Talkdesk's typical customers include: SMBs, RingCentral Professional is specifically designed to help individuals who are always on-the-go.