Shlomi Lavi /
Dec 09, 2022
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Bottom Line: Which is Better - Talkdesk or TouchStar Dialler?
Talkdesk is more expensive to implement (TCO) than TouchStar Dialler, and Talkdesk is rated higher (88/100) than TouchStar Dialler (25/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Daviker Group
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? Talkdesk or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and TouchStar Dialler.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Talkdesk is more expensive than TouchStar Dialler.
Which software includes more/better features?
We've compared Talkdesk Vs. TouchStar Dialler based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
Talkdesk's typical customers include: SMBs, and TouchStar Dialler's target customer size include: SMBs.