Shlomi Lavi /
Aug 25, 2022
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Bottom Line: Which is Better - Talkdesk or Vonage Business Solutions?
Talkdesk is more expensive to implement (TCO) than Vonage Business Solutions, and Talkdesk is rated higher (88/100) than Vonage Business Solutions (86/100). Vonage Business Solutions offers users more features (1) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Vonage Business Solutions
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Vonage Business Solutions: Since 2006, we’ve been the leading VoIP service provider focused on delivering premium quality business phone service to growing companies. While the basic dial tone is the core of our offering, we also develop and deliver innovative integration and features to help you work smarter. Our cloud phone service allows you to work anywhere, integrate wi...
Who is more expensive? Talkdesk or Vonage Business Solutions?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Vonage Business Solutions.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Vonage Business Solutions price starts at $19.99 per month , When comparing Vonage Business Solutions to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Talkdesk cost is around the same cost of Vonage Business Solutions.
Which software includes more/better features?
We've compared Talkdesk Vs. Vonage Business Solutions based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Vonage Business Solutions: VoIP.
Target customer size
Talkdesk's typical customers include: SMBs, Customers of the software include businesses of all sizes and a variety of types.