Compare TeamViewer and ConnectWise ScreenConnect - Jun 2023

Shlomi Lavi

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Bottom Line: Which is Better - TeamViewer or ConnectWise ScreenConnect?

TeamViewer is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than TeamViewer (92/100). Both tools offer the same amount of features.

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TeamViewer Vs. ConnectWise

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? TeamViewer or ConnectWise Control?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TeamViewer and ConnectWise Control.

TeamViewer price starts at $23.90 per user/month , On a scale between 1 to 10 TeamViewer is rated 6, which is similar to the average cost of Video Conferencing software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average Video Conferencing software cost.

Bottom line: TeamViewer is more expensive than ConnectWise Control.

Which software includes more/better features?

We've compared TeamViewer Vs. ConnectWise ScreenConnect based on some of the most important and required Video Conferencing features.

TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.

Target customer size

TeamViewer's typical customers include: Small, medium and large size businesses, and ConnectWise Control's target customer size include: Small, medium and large size businesses.