Compare TeamViewer and Zoho Assist - Mar 2022

Shlomi LaviShlomi Lavi / Mar 20, 2022

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Bottom Line: Which is Better - TeamViewer or Zoho Assist?

TeamViewer is more expensive to implement (TCO) than Zoho Assist, and TeamViewer is rated higher (92/100) than Zoho Assist (90/100). TeamViewer offers users more features (5) than Zoho Assist (3).

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TeamViewer Vs. Zoho

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? TeamViewer or Zoho Assist?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TeamViewer and Zoho Assist.

TeamViewer price starts at $23.90 per user/month , On a scale between 1 to 10 TeamViewer is rated 6, which is similar to the average cost of Video Conferencing software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Video Conferencing software cost.

Bottom line: TeamViewer is more expensive than Zoho Assist.

Which software includes more/better features?

We've compared TeamViewer Vs. Zoho Assist based on some of the most important and required Video Conferencing features.

TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

TeamViewer's typical customers include: Small, medium and large size businesses, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.

TeamViewer

ITQlick rating
(4.6/5)

starts at $23.90 per user/month

TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.

Categories: Online Meeting, Video Conferencing, Document Management, Team Collaboration.

Zoho Assist

ITQlick rating
(4.5/5)

starts at $10 per technician/month

ZOHO Assist is a software solution that provides a straight forward and simple user interface that helps users connect to remote computers from anywhere on the world. The connection can be made as long as there...

Categories: Customer Service, Help Desk, IT Management, Remote Access, Remote Support.

Compare specifications

Compare features

TeamViewer: 5 Features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support

Zoho Assist: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Compare
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.