Compare TeamViewer and Zoom - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - TeamViewer or Zoom?

TeamViewer is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than TeamViewer (92/100). Zoom offers users more features (8) than TeamViewer (5). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TeamViewer Vs. Zoom Video Communications

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? TeamViewer or Zoom?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TeamViewer and Zoom.

TeamViewer price starts at $23.90 per user/month , On a scale between 1 to 10 TeamViewer is rated 6, which is similar to the average cost of Video Conferencing software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average Video Conferencing software cost.

Bottom line: TeamViewer is more expensive than Zoom.

Which software includes more/better features?

We've compared TeamViewer Vs. Zoom based on some of the most important and required Video Conferencing features.

TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

TeamViewer's typical customers include: Small, medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.



TeamViewer

ITQlick rating
(4.6/5)

starts at $23.90 per user/month

TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.

Categories: Online Meeting, Video Conferencing, Document Management, Team Collaboration.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

Compare specifications

Compare features

TeamViewer: 5 Features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3
Ubiq Hiv...
ITQlick rating
4.5/5
Score
87/100
Pricing
5/10
License pricing
$29 per conference/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.