Shlomi Lavi /
Dec 14, 2022
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Bottom Line: Which is Better - Intermedia Contact Center or Aavaz?
Aavaz is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than Aavaz (83/100). Intermedia Contact Center offers users more features (5) than Aavaz (0). There is a clear winner in this case and it is Intermedia Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Telax Hosted Call Center Vs. Tekege Solutions
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Telax clients get a customizable, easy-to-use solution that includes r...
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
Who is more expensive? Intermedia Contact Center or Aavaz?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intermedia Contact Center and Aavaz.
Intermedia Contact Center price starts at $35 per user/month , On a scale between 1 to 10 Telax Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Aavaz price starts at $85 per user/month , When comparing Aavaz to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Intermedia Contact Center cost is around the same cost of Aavaz.
Which software includes more/better features?
We've compared Intermedia Contact Center Vs. Aavaz based on some of the most important and required Call Center features.
Intermedia Contact Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Aavaz: We are still working to collect the list of features for Aavaz.
Target customer size
Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center. Customers of the software include businesses of all sizes regardless of their industrial affiliation.