Shlomi Lavi /
Dec 14, 2022
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Bottom Line: Which is Better - Intermedia Contact Center or Kixie PowerCall?
Kixie PowerCall is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than Kixie PowerCall (75/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Telax Hosted Call Center Vs. Kixie
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Telax clients get a customizable, easy-to-use solution that includes r...
Kixie: Kixie is a sales productivity phone service that instantly boosts sales productivity by eliminating manual data entry and making all your phone calls searchable, tracked, and archived in your CRM sales software.
Beat Your Sales Quota
• Boost sales reps call volume with click-to-call and eliminate manual data entry
• Never miss another lead ...
Who is more expensive? Intermedia Contact Center or Kixie PowerCall?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intermedia Contact Center and Kixie PowerCall.
Intermedia Contact Center price starts at $35 per user/month , On a scale between 1 to 10 Telax Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Kixie PowerCall price starts at $35 per month , When comparing Kixie PowerCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Intermedia Contact Center cost is around the same cost of Kixie PowerCall.
Which software includes more/better features?
We've compared Intermedia Contact Center Vs. Kixie PowerCall based on some of the most important and required Call Center features.
Intermedia Contact Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Kixie PowerCall: Call Conferencing, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
Target customer size
Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center. The general type of customers using Kixie PowerCall are the entrepreneurs engaging with small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses using the services from IT, web and data hosting and related information service sectors, mainly with contact management.