Shlomi Lavi / Jul 16, 2020We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.
TouchStar Dialler is more expensive to implement (TCO) than Telax, TouchStar Dialler is rated higher (91/100) than Telax (89/100). Telax offers more features (5) to their users than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Telax and TouchStar Dialler.
Telax price starts at $35 per user/month , on a scale between 1 to 10 Telax Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Telax Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Telax cost is around the same cost of TouchStar Dialler.
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Telax Vs. TouchStar Dialler based on some of the most important and required Call Center features. Telax: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting. TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Telax Hosted Call Center is best for medium size enterprises that are looking for a way to improve their contact center. and TouchStar Dialler's target customer size include: SMBs.
starts at $35 per user/month
Telax Hosted Call Center is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and manageme...
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TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare Pricing| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: | (4/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> Telax |
| Company: | Telax Hosted Call Center |
| Pricing: | starts at $35 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Telax review, Telax pricing, Telax alternatives |
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.4/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> TouchStar Dialler |
| Company: | Daviker Group |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.