Compare Telemation and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Telemation or Pipedrive?

Telemation is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Telemation (78/100). Pipedrive offers users more features (4) than Telemation (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Database Systems Corp. (DSC) Vs. Pipedrive

Database Systems Corp. (DSC): Database Systems Corp. (DSC) was founded in 1978 and has been a privately held corporation since its inception. DSC is headquartered in Phoenix, Arizona, and develops and markets computer software products and computer telephony systems for a wide variety of industries and government organizations. DSC is comprised of several divisions. EasyIVR...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Telemation or Pipedrive?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Telemation and Pipedrive.

Telemation price starts at $25 per month , On a scale between 1 to 10 Telemation is rated 6, which is similar to the average cost of Call Center software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Telemation is more expensive than Pipedrive.

Which software includes more/better features?

We've compared Telemation Vs. Pipedrive based on some of the most important and required Call Center features.

Telemation: We are still working to collect the list of features for Telemation.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.