Shlomi Lavi /
May 23, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - test IO or Mhelpdesk?
test IO is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than test IO (84/100). Mhelpdesk offers users more features (15) than test IO (0). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Bug Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
test IO Vs. Mhelpdesk
test IO: test IO was founded in 2011.
We’re located in San Francisco and Berlin.We help businesses to ship better apps with fewer bugs.
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? test IO or Mhelpdesk?
The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for test IO and Mhelpdesk.
test IO price starts at $2,000 per feature/month , On a scale between 1 to 10 test IO is rated 10, which is much higher than the average cost of Bug Tracking software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Bug Tracking software cost.
Bottom line: test IO is more expensive than Mhelpdesk.
Which software includes more/better features?
We've compared test IO Vs. Mhelpdesk based on some of the most important and required Bug Tracking features.
test IO: We are still working to collect the list of features for test IO.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
The typical customers who benefit from using test IO are those belonging to small to medium-sized business as well as large enterprises mainly in the field of software repair. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.