Compare test IO and Mhelpdesk - May 2022

Shlomi LaviShlomi Lavi / May 23, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - test IO or Mhelpdesk?

test IO is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than test IO (84/100). Mhelpdesk offers users more features (15) than test IO (0). There is a clear winner in this case and it is Mhelpdesk!

Looking for the right Bug Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

test IO Vs. Mhelpdesk

test IO: test IO was founded in 2011. We’re located in San Francisco and Berlin.We help businesses to ship better apps with fewer bugs.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? test IO or Mhelpdesk?

The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for test IO and Mhelpdesk.

test IO price starts at $2,000 per feature/month , On a scale between 1 to 10 test IO is rated 10, which is much higher than the average cost of Bug Tracking software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Bug Tracking software cost.

Bottom line: test IO is more expensive than Mhelpdesk.

Which software includes more/better features?

We've compared test IO Vs. Mhelpdesk based on some of the most important and required Bug Tracking features.

test IO: We are still working to collect the list of features for test IO.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The typical customers who benefit from using test IO are those belonging to small to medium-sized business as well as large enterprises mainly in the field of software repair. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.



test IO

ITQlick rating
(4.8/5)

starts at $2,000 per feature/month

This app is all about crowd testing. Professionals are called upon because of their innate skills and great judgment calls. Because of the streamlined features, users have a very easy time applying and using te...

Categories: Ticket Management, IT Management, Bug Tracking, Web Load Testing.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

test IO: 0 Features

We are working to collect the list of features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
test IO
ITQlick rating
4.8/5
Score
84/100
Pricing
10/10
License pricing
$2,000 per feature/month
Functionality
7
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
DevTrack
ITQlick rating
3.5/5
Score
83/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
6
Bugzilla
ITQlick rating
4.2/5
Score
81/100
Pricing
3/10
License pricing
Pricing not available
Functionality
5
SpiraTeam
ITQlick rating
4.1/5
Score
79/100
Pricing
3.8/10
License pricing
$43.50 per user/month
Functionality
16

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.