Compare ThermoGRID and Mhelpdesk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - ThermoGRID or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than ThermoGRID, and Mhelpdesk is rated higher (95/100) than ThermoGRID (91/100). Mhelpdesk offers users more features (15) than ThermoGRID (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ThermoGRID Vs. Mhelpdesk

ThermoGRID: For more than 10 years, our firm has been delivering on our promise to provide unique programs to maximize efficiency and productivity. We pride ourselves on never delivering anything less than perfection to our clients. Our award-winning designers bring passion and enthusiasm to every project. From small to large companies, we have you covered....

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? ThermoGRID or Mhelpdesk?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThermoGRID and Mhelpdesk.

ThermoGRID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ThermoGRID is rated 4, which is lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: Mhelpdesk is more expensive than ThermoGRID.

Which software includes more/better features?

We've compared ThermoGRID Vs. Mhelpdesk based on some of the most important and required Field Service features.

ThermoGRID: Data Import/Export, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.