Shlomi Lavi /
Mar 07, 2022
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Bottom Line: Which is Better - Tidio Chat or BirdEye?
BirdEye is more expensive to implement (TCO) than Tidio Chat, and BirdEye is rated higher (89/100) than Tidio Chat (79/100). BirdEye offers users more features (7) than Tidio Chat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. BirdEye
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? Tidio Chat or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and BirdEye.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than Tidio Chat.
Which software includes more/better features?
We've compared Tidio Chat Vs. BirdEye based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
Tidio Chat's typical customers include: SMBs, and BirdEye's target customer size include: Small, medium and large size businesses.