Shlomi Lavi /
Mar 21, 2022
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Bottom Line: Which is Better - Tidio Chat or Chatra?
Chatra is more expensive to implement (TCO) than Tidio Chat, and Chatra is rated higher (90/100) than Tidio Chat (79/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. Chatra
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? Tidio Chat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and Chatra.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Tidio Chat cost is around the same cost of Chatra.
Which software includes more/better features?
We've compared Tidio Chat Vs. Chatra based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
Tidio Chat's typical customers include: SMBs, and Chatra's target customer size include: Small, medium and large size businesses.