Shlomi Lavi /
Mar 19, 2022
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Bottom Line: Which is Better - Tidio Chat or Olark?
Tidio Chat is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Tidio Chat (79/100). Olark offers users more features (3) than Tidio Chat (0). There is a clear winner in this case and it is Olark!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. Olark
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? Tidio Chat or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and Olark.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Tidio Chat cost is around the same cost of Olark.
Which software includes more/better features?
We've compared Tidio Chat Vs. Olark based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Tidio Chat's typical customers include: SMBs, Olark is suitable for startup marketers, small companies and companies providing online services.