Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Tidio Chat or Pipedrive?
Tidio Chat is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Tidio Chat (79/100). Pipedrive offers users more features (4) than Tidio Chat (0). There is a clear winner in this case and it is Pipedrive!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. Pipedrive
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Tidio Chat or Pipedrive?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and Pipedrive.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Tidio Chat cost is around the same cost of Pipedrive.
Which software includes more/better features?
We've compared Tidio Chat Vs. Pipedrive based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Tidio Chat's typical customers include: SMBs, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.