Compare Tidio Chat and SnapEngage Live Chat - Jun 2022

Shlomi LaviShlomi Lavi / Jun 25, 2022

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Bottom Line: Which is Better - Tidio Chat or SnapEngage Live Chat?

Tidio Chat is more expensive to implement (TCO) than SnapEngage Live Chat, and SnapEngage Live Chat is rated higher (83/100) than Tidio Chat (79/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tidio Ltd. Vs. SnapEngage

Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource). Our company is registered in London, Great Britain wh...

SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...

Who is more expensive? Tidio Chat or SnapEngage Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and SnapEngage Live Chat.

Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. SnapEngage Live Chat price starts at $16 per user/year , When comparing SnapEngage Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Tidio Chat cost is around the same cost of SnapEngage Live Chat.

Which software includes more/better features?

We've compared Tidio Chat Vs. SnapEngage Live Chat based on some of the most important and required Chat features.

Tidio Chat: We are still working to collect the list of features for Tidio Chat.

SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.

Target customer size

Tidio Chat's typical customers include: SMBs, The software is a useful solution for businesses of all sizes and a variety of types.

Tidio Chat

ITQlick rating
(3.2/5)

starts at $15 per month

Tidio Chat Software is a leading cloud-based Chat software, it is designed to support small and medium size business. Tidio Chat Software received a rating of 3.2 from ITQlick team. The software cost is conside...

Categories: Mobile, CRM, Banking CRM, Casino CRM.

SnapEngage Live Chat

ITQlick rating
(4.6/5)

starts at $16 per user/year

SnapEngage Live Chat is a web based live chat and customer support solution for businesses of all sizes. It offers such capabilities as agent scheduling, assignment management, customizable branding, and others...

Categories: Data Analysis Tools, Mobile, Chat, SMS Tools , Monitoring.

Compare specifications

Compare features

Tidio Chat: 0 Features

We are working to collect the list of features

SnapEngage Live Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Tidio Ch...
ITQlick rating
3.2/5
Score
79/100
Pricing
3/10
License pricing
$15 per month
Functionality
20
Compare
SnapEnga...
ITQlick rating
4.6/5
Score
83/100
Pricing
2.6/10
License pricing
$16 per user/year
Functionality
5
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.