Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - Tidio Chat or SnapEngage Live Chat?
Tidio Chat is more expensive to implement (TCO) than SnapEngage Live Chat, and SnapEngage Live Chat is rated higher (83/100) than Tidio Chat (79/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. SnapEngage
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...
Who is more expensive? Tidio Chat or SnapEngage Live Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and SnapEngage Live Chat.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. SnapEngage Live Chat price starts at $16 per user/year , When comparing SnapEngage Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Tidio Chat cost is around the same cost of SnapEngage Live Chat.
Which software includes more/better features?
We've compared Tidio Chat Vs. SnapEngage Live Chat based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.
Target customer size
Tidio Chat's typical customers include: SMBs, The software is a useful solution for businesses of all sizes and a variety of types.