Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Tidio Chat or Zoho CRM?
Tidio Chat is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Tidio Chat (79/100). Zoho CRM offers users more features (16) than Tidio Chat (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tidio Ltd. Vs. Zoho
Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource).
Our company is registered in London, Great Britain wh...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Tidio Chat or Zoho CRM?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and Zoho CRM.
Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Tidio Chat cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Tidio Chat Vs. Zoho CRM based on some of the most important and required Chat features.
Tidio Chat: We are still working to collect the list of features for Tidio Chat.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Tidio Chat's typical customers include: SMBs, Zoho CRM is focused on startup to medium firms in different markets.