Shlomi Lavi /
Jul 09, 2022
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Bottom Line: Which is Better - TOPdesk or IT Asset?
TOPdesk is more expensive to implement (TCO) than IT Asset, and IT Asset is rated higher (89/100) than TOPdesk (82/100). IT Asset offers users more features (3) than TOPdesk (0). There is a clear winner in this case and it is IT Asset!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
TOPdesk Vs. Samanage
TOPdesk: Everyone benefits from high quality services. When service departments such as IT, Facilities Management, and HR run smoothly, your organization follows suit. A service desk is there to ensure that your company can focus on its core tasks. TOPdesk develops user-friendly and affordable software to help service organizations streamline their processe...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? TOPdesk or IT Asset Management?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TOPdesk and IT Asset Management.
TOPdesk price starts at $66 per user/month , On a scale between 1 to 10 TOPdesk is rated 10, which is much higher than the average cost of Help Desk software. IT Asset Management price starts at $800 per user/year , When comparing IT Asset Management to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: TOPdesk is more expensive than IT Asset Management.
Which software includes more/better features?
We've compared TOPdesk Vs. IT Asset based on some of the most important and required Help Desk features.
TOPdesk: We are still working to collect the list of features for TOPdesk.
IT Asset Management: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
TOPdesk's typical customers include: Small, medium and large size businesses, SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.