Shlomi Lavi /
Mar 14, 2022
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Bottom Line: Which is Better - Total Dispatch or Kickserv?
Total Dispatch is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than Total Dispatch (91/100). Kickserv offers users more features (11) than Total Dispatch (0). There is a clear winner in this case and it is Kickserv!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Total Dispatch Vs. Kickserv
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
Who is more expensive? Total Dispatch or Kickserv?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Total Dispatch and Kickserv.
Total Dispatch price starts at $99 per month , On a scale between 1 to 10 Total Dispatch is rated 4, which is lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Total Dispatch is more expensive than Kickserv.
Which software includes more/better features?
We've compared Total Dispatch Vs. Kickserv based on some of the most important and required Field Service features.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.
Target customer size
The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.